You Are The Traffic!

Reading Time: 2 minutes I attended a talk by Gus Balbontin recently. He mentioned how people complain about being “stuck in traffic”. Forgetting that “we are the traffic”. This got me

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Problem to Solve or Tension to Manage?

Reading Time: 2 minutes Challenges take many forms in an organisational setting. Often tension occurs around various trade-offs we need to make. Perfect product, service or programme versus getting something

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